Louis Vuitton SleekFit Cover

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your items are unopened in original packaging or have never been used.

To start a return, you can contact us at jenny@yeboooo.com . Please note that returns will need to be sent to the following address: 40 Yangoora Rd, Belmore, NSW 2192, Australia

 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at jenny@yeboooo.com

We accept returns for both defective and non-defective products. If you are not satisfied with your purchase or if the product is defective, you can return it following our return guidelines.

Return Guidelines:

Products must be returned within 30 days from the date of delivery.

The item must be in its original condition, unused, and in the original packaging.

A valid proof of purchase is required for all returns.

RETURN METHOD:

Your option to send us your return: By Mail

Return Label:

The cost of the return label is the customer’s responsibility. Customers must arrange and pay for the return shipping of the product unless otherwise specified.

Restocking Fee:

We do not charge any restocking fees for returned products. There is no additional cost for returning items.

Refund Processing Time:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, refunds will be processed within 7 business days after we receive the returned product. So, the refund processing time is 7 business days. The time for the refund to reflect in your account may vary depending on your payment provider.Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we approved your return, please contact us at jenny@yeboooo.com

Exchanges:

We only replace items that were initially defective or damaged. If you need to exchange your product for the same item, please email us at jenny@yeboooo.com . The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, you can make a separate purchase for the new item.

Contact Info:

Yeboooo

Address: 40 Yangoora Rd, Belmore, NSW 2192, Australia

Phone Number: +61 433 490 746

Email: jenny@yeboooo.com

Business Hours: Monday - Friday 9:00 A.M. to 6:00 P.M (AEST) 

We accept cards with MasterCard, Visa, Apple Pay, Paypal and American Express, Amazon,Discover, Meta Pay, Google Pay.

yebofashion.com is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

Debit at the dispatch of your order
If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will be debited when we dispatch your order.

If your card transaction isn’t approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your payment. 

“At yeboooo, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to customers across Australia and make sure that you deserve the most quality levels of responsiveness at any time”

Once an order has been submitted, you will be provided order status and shipping information and receive the tracking number (via email) once your order has been shipped.

Shipping Charges

We offer free shipping on all orders in Australia.

Order Acceptance & Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Every effort is made to dispatch your order as soon as possible. All orders are processed after placing the order.

Handling, Transit, and Order Cut-off Time for Australia:

Handling time - 2-4 Business Days (Monday to Friday)

Transit time - 4-6 Business Days (Monday to Friday)

Order Cut Off Time- 3.00 PM

All orders ship the same day if placed before 3.00 PM (Eastern Standard Time)

Time Zone: (GMT+10:00) Australian Eastern Standard Time (Sydney)

What happens after I place an order?

You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Your order will typically ship out within 1-2 business days (not including holidays). Products that have customizations will take longer to ship out.

Please check your spam folder for the confirmation email if you don't see it in your inbox.

If you don't receive a confirmation email, please email jenny@yeboooo.com with the subject line "Order Confirmation Not Received" and someone from our team will get in touch with you.

We will reach out to you separately for items of a custom nature to ensure the proper customizations are applied. These items will only be processed and shipped out after we receive the customizations.

How do I check the status of my order?

Simply track your order using the tracking number we provide you through email. If you haven't received a tracking number after 7 business days, please email at jenny@yeboooo.com and we will assist you from there.

Contact Info:

Yeboooo

Address: 40 Yangoora Rd, Belmore, NSW 2192, Australia

Phone Number: +61 433 490 746

Email: jenny@yeboooo.com

Business Hours: Monday - Friday 9:00 A.M. to 6:00 P.M (AEST)